shalom policies

Payment and Cancellation Policies

You may register for Shalom programs that require payment in the following ways:

Online

Online is the quickest way to register for programs that require payment.

  • Click into the program details of the event you want to register for, then scroll down the page. Click the blue Add to Cart button for that event.
  • Click the Cart Icon near the top of the website to view your cart. You can delete and edit quantities of items here, then Update Cart if needed.
  • If you are ready to checkout, click Proceed to Checkout.
  • Enter your registration and payment information, then click Place Order to complete your order. You will get a confirmation email shortly after placing your order.

Email

You can email us at info@shalomretreats.org.

We accept cash, credit & debit card, check, or money order. Please note that your registration is not confirmed until payment is received. Checks or money orders can be mailed to: Shalom Spirituality Center, 1001 Davis Street, Dubuque, Iowa 52001. Include the event title, attendee(s) name(s), address, and phone number.

Cancellation Policy

Effective 1.18.2024

Shalom Spirituality Center will refund a canceled registration if the cancellation is received at least three business days before the event or program. Shalom Spirituality Center will subtract a $5 handling fee from the refund. Rolling over or banking registration payments for future programs or events is not permitted.

If Shalom Spirituality Center cancels a program or event, Shalom Spirituality Center will issue a full refund to all registrants. Rolling over or banking registration payments for future programs or events is not permitted.

 

Dietary Services Policy

Effective 3.13.2024

Since Shalom does not employ a dietician, and to best serve your dietary needs, please inform us of any diagnosed food allergies, including wheat and dairy (not food preferences), seven days in advance. If you have specific dietary needs, please contact Margie Gassman at 563-582-3592.

To accommodate vegetarian diets, fruits and vegetables are served with every meal. Food desired beyond a typical omnivore diet is the guest’s responsibility (including but not limited to gluten-free, pescatarian, vegan, or low-glycemic). *Please note: requests for diet preferences or changes made to the kitchen staff at the time of serving will not be honored unless arrangements have been made ahead of time.